Frequently Asked Questions

We are committed to providing prompt and courteous customer support. Listed below are common questions about ordering and using our software.

Top Customer Issues and Help
Billing/Order Information
Installation and Uninstallation
Registration and Activation
Product Downloads and Definition Updates
Product Features and Use
Malware Detection and Removal
Technical Issues
Product Order Information
Resellers and Partners
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Submitting Malware Samples
Download our SUPERSampleSubmit sample submission utility to submit potential malware

Software Vendor Dispute Form
Complete this form if you believe SUPERAntiSpyware is incorrectly detecting your software as malware