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Frequently Asked Questions

Below is the answer to your question. If your question is not completely answered, please submit a Customer Support Request (CSR) and a representative will assist you.
Do I need to register the software? Where is my registration number? Click here to return to the FAQ page!
Yes. SUPERAntiSpyware Professional needs to be registered to be properly activated. The registration number is provided in your order receipt and in your e-mail invoice at the time of purchase.

Note that you do not need a registration code to use SUPERAntiSpyware FREE Edition, nor do you need a registration code to evaluate the Professional Trial.

If your software was obtained through TrialPay or AOL, it will not show up in our system. For TrialPay purchases, you can request a download or ask a billing question at the email address: generalsupport@trialpay.com. If you purchased through AOL, please call 1-866-485-9217.

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