Support

Vendor Dispute Form

If you are a software vendor and you believe that we have incorrectly detected or listed/classified your software or software component, please use the following form to provide us detailed information regarding the file/application in dispute. We will review each dispute and provide you our findings via e-mail.

Please understand that we take these disputes very seriously. If you do not fill out the form completely and/or provide false information, we will not review your request.

Your e-mail address will NOT be shared with any 3rd party, and ONLY will be used to contact you if we need additional information and to inform you of the listing status of the your software.

Please provide as much information about the file/application in dispute. Please indicate how your application is distributed and who are your distribution partners.

Please provide your EULA, Privacy Policy and/or Terms of Service agreements so we can see exactly how this is being presented to the user when installing and to what they are agreeing.

Please check all of the following that apply to your application and the components you install on the end users machine.

Uninstall via Control Panel
Explorer Band
Namespace Extension
Modify Search Page
Browser Helper Object
Shell Execute Hook
Layered Service Povider (LSP)
Windows Service
Browser Toolbar
URL Search Hook
Modify Home Page
Context Menu Extension
Modify Hosts File
Installs other Software
Modify Browser Settings

Thank you for completing the vendor dispute form. If necessary, we will contact you after reviewing the information you submitted.