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Frequently Asked Questions

Below is the answer to your question. If your question is not completely answered, please submit a Customer Support Request (CSR) and a representative will assist you.
How do I disable SUPERAntiSpyware? I am told that I need to disable my anti-spyware to install another software product. Click here to return to the FAQ page!
SUPERAntiSpyware FREE Edition does not have real-time anti-spyware protection, and therefore cannot interfere with the installation of any software. You do not need to disable it.

SUPERAntiSpyware Professional has real-time protection. In most cases, you should not need to disable it to install other software. SUPERAntiSpyware Professional is specifically designed to not interfere with the installation of legitimate software packages.

Whether you are using SUPERAntiSpyware FREE or SUPERAntiSpyware Professional, you can completely disable it at any time by simply exiting the product.

To exit SUPERAntiSpyware, right-click the SUPERAntiSpyware system tray icon (the SUPERAntiSpyware bug notification area system tray icon bug running near your clock) and select "Exit" from the menu.

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