Frequently Asked Questions

How do I disable SUPERAntiSpyware? I am told that I need to disable my anti-spyware to install another software product.

SUPERAntiSpyware FREE Edition does not have real-time anti-spyware protection, and therefore cannot interfere with the installation of any software. You do not need to disable it.

SUPERAntiSpyware Professional has real-time protection. In most cases, you should not need to disable it to install other software. SUPERAntiSpyware Professional is specifically designed to not interfere with the installation of legitimate software packages.

Whether you are using SUPERAntiSpyware FREE or SUPERAntiSpyware Professional, you can completely disable it at any time by simply exiting the product.

To exit SUPERAntiSpyware, right-click the SUPERAntiSpyware system tray icon (the SUPERAntiSpyware bug notification area system tray icon bug running near your clock) and select "Exit" from the menu.

« Back To All Frequently Asked Questions

Technical Support
Click Here »

Submitting Malware Samples
Download our SUPERSampleSubmit sample submission utility to submit potential malware

Software Vendor Dispute Form
Complete this form if you believe SUPERAntiSpyware is incorrectly detecting your software as malware