Frequently Asked Questions

Do I receive a CD with my order? Do I need a CD?

By default, all orders placed through the web site are download only. This means that you will not receive a CD unless you purchase one.

You may order a CD version of any program for an additional $12.95. When you place your order through our order page, you will be presented with the option to order a CD.

You do not need to purchase a CD to install SUPERAntiSpyware FREE or SUPERAntiSpyware Professional. We make the CD available because a tangible version of SUPERAntiSpyware is preferable to some of our customers. Some prefer to have a CD copy of SUPERAntiSpyware so that they can easily install the product on a PC with no network connectivity. Others prefer a CD for archival or backup purposes.

You can download SUPERAntiSpyware at any time from our downloads page.

« Back To All Frequently Asked Questions

Technical Support
Click Here »

Submitting Malware Samples
Download our SUPERSampleSubmit sample submission utility to submit potential malware

Software Vendor Dispute Form
Complete this form if you believe SUPERAntiSpyware is incorrectly detecting your software as malware