Frequently Asked Questions

Why does it take a very long time to remove the detected threats?

The most common cause for slow removal of items detected by a scan is open web browser(s) - e.g., Chrome, Edge, Firefox. We highly recommend letting SUPERAntiSpyware close all browsers automatically after a scan is complete.

To ensure quick scan times and complete removal of detected malware and tracking items, we recommend closing all browsers before initiating a scan.

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