Frequently Asked Questions

I purchased SUPERAntiSpyware and I am now being billed a monthly charge. What is this charge for?

You are most likely seeing this charge because you signed up for the SUPPORT.COM online backup service. This subscription allows you to backup and protect your important files and documents onto a cloud-like server.

If you wish to cancel the subscription, please contact us so that we can assist you. Our phone number is 1-866-966-6254. You can also reach us by emailing

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