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Frequently Asked Questions

Below is the answer to your question. If your question is not completely answered, please submit a Customer Support Request (CSR) and a representative will assist you.
 
How do I add items to the trusted/allowed items list? Click here to return to the FAQ page!
 
SUPERAntiSpyware must first detect the items on a scan. When SUPERAntiSpyware detects the items you wish to add to the trusted/allowed items list, check the boxes next to the items you wish to allow, and click the "Trust/Allow Item(s)" button.



You can review your trusted/allowed items list at any time by clicking the Preferences button on the SUPERAntiSpyware main menu, opening the Scanning Control tab, and clicking the "Manage Allowed Items" button.

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