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Frequently Asked Questions

Below is the answer to your question. If your question is not completely answered, please submit a Customer Support Request (CSR) and a representative will assist you.
 
My computer can't connect to the Internet. How can I use SUPERAntiSpyware to scan it? Click here to return to the FAQ page!
 
From a computer with Internet access, save the appropriate SUPERAntiSpyware installer and the manual definition installer to removable media (such as a USB drive or CD-ROM): Take these files to the affected computer. Run the SUPERAntiSpyware installer first, and then run the manual definitions installer to update the definitions. Then open SUPERAntiSpyware and run a complete scan.

NOTE: You won't be able to register SUPERAntiSpyware Professional without an Internet connection. SUPERAntiSpyware Free Edition has complete scan-and-removal functionality.

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