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Frequently Asked Questions

Below is the answer to your question. If your question is not completely answered, please submit a Customer Support Request (CSR) and a representative will assist you.
 
I lost my registration/activation code, how can I get it again? Click here to return to the FAQ page!
 
Please click here to use our automated registration code retrieval system*.

Make sure that the registration code e-mail is not trapped in your spam or junk e-mail folder.

You can also email us at superantispyware@support.com or fill out a customer service ticket here.

*Please Note: If your software was obtained through TrialPay or AOL, it will not show up in our system. For TrialPay purchases, you can request a download or ask a billing question at the email address: generalsupport@trialpay.com. If you purchased through AOL, please call 1-866-485-9217.

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