SUPERAntiSpyware FAQ - I didn't receive the e-mail with my registration/activation code, where is the e-mail?

Frequently Asked Questions

Below is the answer to your question. If your question is not completely answered, please submit a Customer Support Request (CSR) and a representative will assist you.

I didn't receive the e-mail with my registration/activation code, where is the e-mail?

Please make sure that the e-mail is not trapped in your bulk or spam e-mail folder if you have one.

Spam filtering programs/systems may consider our purchase receipts to be spam, junk, or bulk e-mail. Some may even delete these e-mails without allowing you to review them. If you use Yahoo! mail, Hotmail, Gmail, or an e-mail account provided by your ISP such as SBC Global, AOL, or Earthlink, please check your bulk/spam or trash folder for our e-mail.

If you do not receive the e-mail within an hour, please submit a support ticket and we will promptly provide your registration/activation code.